Frequently Asked Questions
Everything you need to know about your Spotlight Oral Care shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy for hygiene products?
Due to the nature of our products, we can only accept returns on unopened and unused items in their original packaging within 30 days of purchase for a full refund.
Are your products safe for sensitive teeth?
Yes, our products are professionally formulated by dentists to be effective yet gentle, specifically designed to minimize sensitivity while achieving professional results.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.
How can I track my package?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view your order status in real-time.
Are your ingredients vegan and cruelty-free?
Absolutely. We pride ourselves on being a vegan-friendly and cruelty-free brand. Our formulations do not contain animal by-products and are never tested on animals.